Special Orders are for everything else that you don't find on our web site. If you have health concerns, drug allergies, food allergies or other medical conditions not found on our cards or if you want multiple languages on a card or if you need a language other than the ones we currently offer, please submit a special order. We have translated cards into a many, many languages - from Vietnamese to Czech to Japanese. We will even do special cards with your personal emergency contact information, name, address, medical references and a picture of you if you want! ..... just ask.
I have just returned from trip to Vietnam and would like to express my upmost gratitude. When showing your food allergy cards at restaurants, the waitstaff spent a lot of time studying the cards. Often they would consult the chef but surprised me was the limited food I could eat. I realized how much fish and shellfish are in dishes that you would least expect - especially in Asian cuisine. If I did not have the food allergy cards with me, I am not sure what would have honestly happened so I am really thankful.
- Alex in Melbourne
Just to let you know that the cards I ordered in March were amazing. I had my son's food allergies to milk, eggs and nuts translated into Thai by you. We used them everywhere we went and couldn't have survived without them. The staff in the resort in Phuket took the cards to the kitchen and managed to provide safe meals for my son. We did have an incident at breakfast and we think the Special K cereal may have been cross contaminated with nuts. My son had a severe anaphylactic allergy reaction so we used your Emergency card to get us to the hospital. The hotel staff got us a taxi immediately, the taxi driver read the Emergency card and got us to the hospital very quickly. The doctors read the food allergy cards and understood what was going on. They treated him instantly. In summary your food allergy cards and emergency cards were a life-saver for us. Thank you very much. It is a great service you provide.
- Jenny in Australia
We wanted to let you know how grateful we were to have my husband's food allergies translated into Spanish and Italian. We used your Italian food allergy cards constantly on our trip, as there were numerous occasion when English was not spoken. They were also a tremendous 'ice-breaker'... in one friendly Italian restaurant, the waiter (after he read all of the allergies) threw up his hands, said 'vino' and brought a bottle of wine saying that's all he could have!
- Cathy in Ottawa, Canada
I have dealt with you in the past and wanted to let you know that your gluten free translation cards are fantastic! We were in a busy street in the middle of Istanbul and wanted to have lunch on our way to visit Topkapi. I showed your gluten free card and ended up being shown by the owner by way of pointing what I could and could not have. When my meal came, it looked so good our friends ordered the same lunch. It also worked in Rhodes, Greece as the owner advised me they put flour in their rice which is most unusual for me. Thanks to your cards we are able to travel wherever we wish and have absolutely no problem with my gluten free diet. In fact, I feel that we are given superior treatment as the owner normally becomes involved and the cards are taken directly to the chef to confirm that the food is all right for me. I have told many people of your business and I hope they are using it to their advantage as I do.
- Anne in Ontario, Canada
You have made my day! Your food allergy cards in Russian arrived in this morning's mail. Yes, in England we get mail on a Saturday and I couldn't be happier about the envelope from your organisation that dropped through my door this morning. The cards are perfect: clear, concise, informative and easy to read. I've had cards in other languages from other places which aren't nearly as good and don't give the kind of no-nonsense information with translations underneath so the person with the card knows exactly what message they are giving.
- Alison, Kent, England
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